At The Design Station your satisfaction is our top priority. That's why we offer a 30-day 100% Satisfaction Guarantee with all of our products. If, within 30 days of receiving your purchase, you're not happy with your purchase, we'll be delighted to arrange a replacement or exchange for your item or provide you with a full refund.

Contact us at, and we will promptly respond.

Defective, Damaged and Incorrect items

We guarantee product quality and workmanship 100% Should you receive a product that is not up to your expectations due to defects, damage, or if it's different from what you ordered, don't worry. Just send us an email within thirty (30) days of delivery at, provide your order number, brief description of the issue and attach a photo to help us better understand the problem. We’ll replace your item at our cost. 

Non-defective product returns disclaimer: To be eligible for refund for a non-defective product, the product must be unused, in its original packaging and in saleable condition. Any refunds will be credited back to the original payment method, typically within 3-5 business days of our receipt or your return.

By making a purchase, you're agreeing to the terms mentioned above, and we're always here to assist you with any questions or concerns. Your satisfaction is what matters most to us!